Video index

1. Call to Order.

3. The Electric Utility Board may make any comments related to board member activities, events, community engagement, or current or future agenda items.

Executive Session

Open Session

8. Approve the minutes from the Regular Electric Utility Board meeting held on March 17, 2026.

9. Presentation and discussion of the update/report by the LP&L Chief Administrative Officer, or his designee, regarding strategic planning, board committee reports, association matters, ordinance change requests, EUB policy and procedures, customer service, business center practices, procedures and policies, transition to retail customer choice, customer concerns and complaints, billing system, forms and procedures, status of transmission and distribution projects, generation, mutual aid, weather events, outage and restoration efforts, grid matters, Electric Reliability Council of Texas (“ERCOT”) matters and committee participation, staffing levels, personnel, regulatory matters, training, cybersecurity, mutual aid agreement, and operational performance metrics.

10. Presentation and discussion of financial and capital statements, budget, financing options, audits, and financial policies of Lubbock Power & Light relating to debt issuance issues and historical debt matters, reserve account funding, cost allocation, revenue and expense projections, customer metering, tariff and billing, service and administrative issues, and risk management information including rates.

11. Presentation and discussion of Smart Meter Texas functionality, including how it provides customers and REPs with access to near real-time usage data and supports improved bill transparency, reduced inquiries, and overall customer experience.

12. Consider a resolution authorizing the Chief Administrative Officer or his designee to allow the Public Utility Commission of Texas to designate a Provider of Last Resort (POLR) for LP&L service territory.

13. Consider a resolution authorizing the Chief Administrative Officer, or his designee, to execute Master Service Agreement by and between the City of Lubbock, acting by and through Lubbock Power & Light, and NovaSync LLC of Provo, Utah, Request for Proposal (RFP) 7102-26-ELD - LP&L Governance, Risk, and Compliance (GRC) Management Software Solution. This agreement for $675,000.00 will be for a term of 5 years with the option to extend an additional two (2) one-year extensions of time so long as the amount of the consideration payable hereunder does not increase is for a turnkey, Governance, Risk, and Compliance (GRC) management software solution system to support compliance with NERC reliability standards, ERCOT Nodal Protocols/Nodal Operating Guides, and Texas PUCT rules. This system will centralize and automate compliance activities, documentation, evidence management, and audit processes for LP&L.

Consent

Apr 21, 2026 Electric Utility Board

Full agenda
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1. Call to Order.

3. The Electric Utility Board may make any comments related to board member activities, events, community engagement, or current or future agenda items.

Executive Session

Open Session

8. Approve the minutes from the Regular Electric Utility Board meeting held on March 17, 2026.

9. Presentation and discussion of the update/report by the LP&L Chief Administrative Officer, or his designee, regarding strategic planning, board committee reports, association matters, ordinance change requests, EUB policy and procedures, customer service, business center practices, procedures and policies, transition to retail customer choice, customer concerns and complaints, billing system, forms and procedures, status of transmission and distribution projects, generation, mutual aid, weather events, outage and restoration efforts, grid matters, Electric Reliability Council of Texas (“ERCOT”) matters and committee participation, staffing levels, personnel, regulatory matters, training, cybersecurity, mutual aid agreement, and operational performance metrics.

10. Presentation and discussion of financial and capital statements, budget, financing options, audits, and financial policies of Lubbock Power & Light relating to debt issuance issues and historical debt matters, reserve account funding, cost allocation, revenue and expense projections, customer metering, tariff and billing, service and administrative issues, and risk management information including rates.

11. Presentation and discussion of Smart Meter Texas functionality, including how it provides customers and REPs with access to near real-time usage data and supports improved bill transparency, reduced inquiries, and overall customer experience.

12. Consider a resolution authorizing the Chief Administrative Officer or his designee to allow the Public Utility Commission of Texas to designate a Provider of Last Resort (POLR) for LP&L service territory.

13. Consider a resolution authorizing the Chief Administrative Officer, or his designee, to execute Master Service Agreement by and between the City of Lubbock, acting by and through Lubbock Power & Light, and NovaSync LLC of Provo, Utah, Request for Proposal (RFP) 7102-26-ELD - LP&L Governance, Risk, and Compliance (GRC) Management Software Solution. This agreement for $675,000.00 will be for a term of 5 years with the option to extend an additional two (2) one-year extensions of time so long as the amount of the consideration payable hereunder does not increase is for a turnkey, Governance, Risk, and Compliance (GRC) management software solution system to support compliance with NERC reliability standards, ERCOT Nodal Protocols/Nodal Operating Guides, and Texas PUCT rules. This system will centralize and automate compliance activities, documentation, evidence management, and audit processes for LP&L.

Consent

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